Welcome to Alkaino. By accessing or using the Alkaino mobile application and related services,you agree to be bound by these Terms & Conditions. If you do not agree,please do not use the app.

1. About Alkaino

Alkaino is a grocery and vegetables delivery platform designed to provide fast and reliable delivery services. Service availability may vary depending on your location.

2. User Eligibility

• You must be at least 13 years old to use this app
• You are responsible for maintaining the confidentiality of your account credentials

3. Account & Access

You may be required to create an account using a mobile number,email address,or Google login. You are responsible for all activities that occur under your account.

4. Orders & Payments

• All orders are subject to availability and acceptance
• Prices,delivery fees,and charges are displayed before checkout
• Payments are processed through third-party payment gateways

5. Delivery

Delivery times are estimates and may vary due to location,traffic,weather,product availability,or other operational conditions. Alkaino is not responsible for delays beyond reasonable control.

6. Cancellations & Refunds

Cancellation and refund policies may vary depending on order status and delivery stage. Please review order details carefully before placing an order.

7. User Responsibilities

• Provide accurate and up-to-date information
• Use the app only for lawful purposes
• Do not misuse or attempt to disrupt the service

8. Prohibited Activities

• Fraudulent transactions
• Abusive or harmful behavior
• Unauthorized access or data scraping

9. Intellectual Property

All content,trademarks,logos,and designs in the app are the property of Alkaino or its licensors. Unauthorized use is prohibited.

10. Limitation of Liability

Alkaino is provided on an “as is” basis. We are not liable for indirect,incidental,or consequential damages arising from the use of the app.

11. Termination

We reserve the right to suspend or terminate access to the app if these Terms are violated.

12. Changes to Terms

We may update these Terms from time to time. Continued use of the app constitutes acceptance of the updated Terms.

13. Contact Us

If you have questions about these Terms & Conditions,

E-mail : info.alkaino.gmail.com